This privacy notice explains how Butter & Bloom handles personal data when you use our website, send an inquiry, or place a preorder or subscription request. It is written for our artisan bakery and cake studio in Valparaíso and applies to the information we process through arfulolielta.casa.
Depending on how you contact Butter & Bloom, we may process your name, email address, phone number if you provide it, inquiry message, order specifications, event date or collection preferences, and allergen information you choose to share. We also process limited technical data such as server request metadata and browser and device information.
We receive personal data when you submit a contact form, send an email, call us, or arrange a scheduled consultation. Technical data is collected automatically when you visit the website or use its forms and pages.
The website uses essential cookies needed for basic operation and cookies that store privacy preferences. We do not confirm analytics or marketing cookies as active on this site.
We use essential cookies for site operation and cookies that remember privacy preferences. If you block or delete cookies in your browser, some features may not work as intended.
We use personal data to answer inquiries, confirm orders or subscription details, manage collection preferences, review allergen information you provide, support website security, and deliver the site technically. We also use it to keep records needed for business administration and compliance.
We may rely on limited third parties to support website delivery, message handling, or technical maintenance. These parties receive only the information needed to perform their role and are expected to handle it under appropriate confidentiality and security obligations.
We may share personal data with public authorities if required by law, court order, or a lawful request. We may also disclose information when needed to protect our rights, users, or the security of the website.
Privacy rights lifecycle
You may ask to access, correct, update, or delete personal data we hold about you, and you may object to or limit certain processing where the law allows it. If you want to review a subscription detail, collection preference, or contact record, we will assess the request and respond according to applicable rules.
To exercise a privacy right, send a clear request using one of the contact methods listed below and describe what you want us to review. We may ask for additional details to confirm the request and to protect your information from unauthorized access.
Inquiry records, order details, and related communication are kept for the time needed to manage the request, maintain business records, and meet legal or accounting obligations. When data is no longer needed, we delete it or make it anonymous where that is appropriate.
If we make material changes, we will update the policy on the website and may use a reasonable notice method where appropriate. The version in force is the one published most recently.
